osx adobe reader contents black on grey background

Osx Adobe Reader Contents Black On Grey Background Download PDF Link
Osx Adobe Reader Contents Black On Grey Background Pdf File AND

We would like to fix this in Adobe Pro 9 then OCR scan the document.

In the options for the tool did you adjust the Background Removal, quite often this is set to off.

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In my particular application (built on closure-library) removing all references to goog.userAgent.adobeReader 3 appears to have fixed the issue.

It works perfectly fine with Firefox, Chrome, or with Adobe Reader 10.1.

Upgrading to Adobe Reader 10.1., or downgrading to 9., fixes the issue too.

However, all of these solutions require the user to figure it out.

Most of my users get very confused at seeing this gray screen, and end up blaming the PDF file and blaming the website for being broken.

Honestly, until I researched the issue, I blamed the PDF too.

Osx Adobe Reader Contents Black On Grey Background Download PDF Link

Ive considered providing a Download PDF link (that sets the Content-Disposition header to attachment instead of inline ), but my company does not like that solution at all, because we really want these PDF files to display in the browser.

The link to the PDF file has targetblank so that it opens in a new window.

The PDF file is being generated on-the-fly, and all the content headers are being set appropriately.

I understand your question however and I think its an interesting one.

Also make sure that you either STREAM it correctly or that the file is completely sent to the browser (log files).

Lastly output the file to disk and serve the completed file as a temporary measure.

Osx Adobe Reader Contents Black On Grey Background Pdf File AND

It turns out, we were emitting the pdf file AND html in the response.

Certain combinations of IE and Adobe Reader (X I believe) choked on this.

However, I did find a decent workaround, which I will share in case others have the same issue.

I will try to update this answer, too, if I make further progress.

It is very simple: See some similar examples at pdfobject.com.

I believe it covers all the bases, but I am definitely not comfortable applying this to EVERY user (most of whom do not have an issue).

Therefore, we decided to ONLY do this embedded option if the user opts-in for it.

On our PDF page, we have a section that says Having trouble viewing PDFs, which lets you change your setting to embedded, and we store that setting in a cookie.

I hope that others with the same problem can find comfort knowing that theyre not alone.

To date, I have not been able to recreate it on newer hardware 2.

All of my tests have been in IE8 with Adobe Reader 10.1.2.

For my tests I turned off SSL and removed all headers that could have disabled caching.